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Make a Claim

We’re here when you need us most. Report your claim and we’ll guide you through every step.

Simple & transparent

How claims work

Notify usReport the incident as soon as possible by phone or with the online form below.
Submit documentsWe’ll tell you exactly which documents you need — e.g. claim form, police report, photos, receipts.
AssessmentWe liaise with the insurer and assessors on your behalf, keeping you informed.
SettlementWe push for a fair and prompt settlement so you can get back on track.

Online claim notification

Complete this form to notify us of a claim. A claims officer will contact you to confirm the next steps.

For accidents or urgent losses, call us right away.

+255 768 046 840 +255 717 590 086 +255 659 448 822